"E-Commerce Behaviour of Lithuanian and Greek Women"

Monika Lingytė, Stavros Valsamidis, Nikolaos Mitsinis, Persefoni Polychronidou

Abstract


E-commerce is a rapidly growing activity, therefore it is of vital importance to examine consumer’s behaviour toward e-shopping decisions. Many researchers have recognized some factors influencing consumer’s attitude while shopping on line and still ecommerce attracts a high level of interest. This paper investigates the differences and similarities of women’s behaviour toward e-commerce in two culturally different countries. Some factors such as trust in vendor, trust in transactions, language, culture, age or education and their possible impacts on e-commerce use, are described in this paper. We use a random sample of 183 women from Lithuania and Greece. The results show that there are some behaviour differences between the two countries. In particular, women in Lithuania use, trust and appreciate e-commerce more than women in Greece. These tendencies seem to be strongly affected by culture. Furthermore, the impact of e-banking technology on the e-commerce use is estimated. On the other hand, factors such as age, education or language are not found to have a significant impact on intention to shop online more frequently.

Keywords


e-commerce; women; Greece; Lithuania

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"Intellectual Economics" ISSN online 1822-8038 / ISSN print 1822-8011