Image of Lithuanian Civil Service in Society and Mass Media

Eglė Vaidelytė, Giedrius Žvaliauskas

Abstract


Public distrust of political institutions as well as civil service itself is still dominant in Lithuanian society. The paper seeks to reveal the image of civil servants and civil service itself which undoubtedly is related with public trust. The paper is based on the analysis of empirical quantitative data and content analysis. Comparative analysis of public opinion surveys conducted in 2003 and 2008 indicate that public approach towards civil service is changing very slightly and sceptical attitudes are the leading ones. The content analysis of selected newspapers and online internet news reveals that critical information about civil service is more frequent than a positive one. It might be assumed that the above mentioned issues have negative influence on civil service image and possibly imply sceptical public attitudes towards civil service.

Keywords


public trust; institutional image; civil service; civil servant

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"Public Policy and Administration" ISSN online 2029-2872 / ISSN print 1648-2603