Public Image and Reputation Management: Retrospective and Actualities

Petras Oržekauskas, Ingrida Šmaižienė

Abstract


The paper deals with the concepts of image and reputation and peculiarities of managing them in the context of politics and public institutions. Substantial stages of image and reputation management development are identified and characterized. The necessity for creating sustainable image and seeking a strong positive reputation, as well as grounding reputation management on the base of holistic approach, is presented. Characteristics and factors driving ones’ image and reputation, submitted in the paper, and proposed theoretical issues and practical considerations of managing image and reputation should be considered as guidelines for developing comprehensive image and reputation management system in both politics and public institutions. Exploring such a system is extremely important both in politics, as image-intensive sector, and in public institutions as demand for transparency and power of communication grow increasingly.

Keywords


image; sustainable image; reputation; image management; reputation management

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"Public Policy and Administration" ISSN online 2029-2872 / ISSN print 1648-2603