Improvement of Internal Administration of Lithuanian Municipalities

Rūta Petrauskienė

Abstract


The author examines modern means of public administration improvement such as New Public Management, E-government, strategic planning, Total Quality Management, administrative creativity etc. All these means are grouped into efficiency, innovations and means for democracy development. 2003-2004 the research was carried out in 20 Lithuanian municipalities. The research pointed such tendencies of internal municipalities’ administration as more effective communication channels, public servants involvement in the decision-making process, the evaluation of civil servants demands for training, the development of procedure evaluating the effectiveness of training, the implementation of faster IT development, citizens involvement in institutions` management.

Keywords


public administration; municipality; efficiency; internal administration; democracy development; innovations

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"Public Policy and Administration" ISSN online 2029-2872 / ISSN print 1648-2603