Electronic Governance Spread and Researches in Lithuania

Rimantas Petrauskas, Tadas Limba

Abstract


Results of the research “Quality of communication between citizens and governance using the Internet” are analysed in detail and some comparisons are made on the bases of similar surveys conducted in other countries on a topic of electronic governance. Different information evaluation criteria were used in survey describing the communication between citizens and every government institution’s group (ministries, local authorities). Those criteria were set in accordance with international and Lithuanian legal acts. Internet websites of Lithuanian governance institutions, communication between citizens and governance via e-mail was analysed in article too.

Keywords


information technologies; electronic government; government institutions internet Websites; com-munication by e-mail

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"Public Policy and Administration" ISSN online 2029-2872 / ISSN print 1648-2603