https://ojs.mruni.eu/ojs/public-policy-and-administration/gateway/plugin/WebFeedGatewayPlugin/atomPublic Policy and Administration2023-12-19T19:32:14+00:00Editorial Boardpatapas@mruni.euOpen Journal Systems<p><strong>Aim.</strong> The academic journal Public Policy and Administration aims to encourage scientific research aimed at finding new theoretical and practical solutions for the formation and implementation of public policy; analyze current trends in public administration and suggest new alternatives for decision making and implementation for public administration practice; pay special attention to the analysis and critical evaluation of the processes of public administration in Eastern and Central Europe; contribute to the improvement of the research methodology in the field of public policy; ensure effective dissemination of scientific knowledge by publishing relevant up-to-date studies and conference reviews.</p> <p><strong>Format of publication.</strong> The journal includes articles analyzing theoretical and practical issues in the areas of public policy and administration in Central and Eastern Europe. Priority is given to articles analyzing transformational processes and reform management in Ukraine, Belarus, Russia, Latvia, Poland, the Czech Republic, good practices of these countries, current issues in the formation and implementation of public policy in Lithuania and, among them, the developments in the public administration reform and the implementation of European Union standards. Of particular interest are institutional and functional issues in EU governance, regional development of knowledge society, managerial competencies of public servants and ethical problems. The journal also reviews conferences, books, and events of interest to the fields of public policy and administration.</p> <p><strong>Periodicity.</strong> Articles are published in English<em> quarterly</em>.</p> <p><strong>Peer review.</strong> Submitted articles are reviewed by applying the double-blind method (the identities of the author(s) and reviewers are kept unknown). Each article is appointed at least two referees (scientists with a degree in the relevant field).</p> <p><strong>Indexation.</strong> The academic journal <em>Public Policy and Administration</em> is included in the Scopus, EBSCO Publishing, Inc., C.E.E.O.L., DOAJ international databases.</p> <p><em>This is an open access journal which means that all content is freely available without charge to the user or his/her institution. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal without asking prior permission from the publisher or the author. This is in accordance with the BOAI definition of open access.</em></p>https://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7161THE ROLE OF INTERNAL AUDITS ON THE PERFORMANCE OF LOCAL GOVERNMENT ADMINISTRATION: EVIDENCE FROM INDONESIA2023-12-19T19:32:52+00:00SutaryoSalawati Binti SahariShaharudin Bin JakparSophee Sulong Bin Balia
<p>This research aims to provide a comprehensive analysis of internal audit function (IAF) characteristics and the administrative performance of local governments (LGs) in Indonesia. We use official secondary data from the Indonesian regulatory bodies that generate unbalanced panel data, with 5,038 observations analyzed with panel data regression. Our analysis reveals that most LGs in Indonesia have achieved high-level administrative performance since 2015. Despite this, several LGs remain at the medium and low levels. LGs located in Java and Bali have the highest overall performance, followed by Borneo, Sumatra, Sulawesi, and East Indonesia. We also reveal that IAF capability, maturity, and expertise positively affect the administrative performance of LGs in Indonesia.<br />Proper internal audit characteristics are essential in optimizing the supervision of local governance for better administration performance. We also suggest that the Financial and Development Supervisory Agency (BPKP), which is in charge of IAF development, implement continuous development programs properly. It is important that proper human resource allocation and the use of technology are supervised to realize good administrative performance and enhance public accountability.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7232THE DEVELOPMENT OF A DISASTER RISK REDUCTION POLICY IN AZERBAIJAN2023-12-19T19:32:49+00:00Yusif Huseynov
<p>Due to the accelerating likelihood of environmental catastrophes which have negative impacts on levels of investment and economic development, particularly along coastal regions and in agricultural sectors, the cost of living is expected to significantly rise throughout the coming decades. In order to make appropriate decisions and implement sensible policy, it is necessary to evaluate the expenses associated with potential natural disasters. The evaluation process will employ national development programs and models for estimating financial losses associated with disasters that have previously been established within the Sendai Framework 2030. Environmental disasters have disproportionate effects on wellbeing and economic opportunities for the people of Azerbaijan. Therefore, it is necessary to implement preemptive protocols to mitigate the negative effects of future disasters. A multidimensional approach is needed when managing potential consequences, especially during the post-conflict reconstruction and rehabilitation period in the country. Therefore, in this paper, Azerbaijan’s risk profile, procedures for creating a national disaster risk reduction program, and the realization of adaptive actions are discussed.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7448PUBLIC COMMUNICATION THROUGH SOCIAL MEDIA DURING THE COVID-19 PANDEMIC IN SLEMAN REGENCY, YOGYAKARTA2023-12-19T19:32:47+00:00Adhianty Nurjanah
<p>The role of the government in implementing public communication was important when handling COVID-19, both as a method of prevention and as a form of persuasion to adopt COVID-19 vaccination. This was undertaken by the Sleman Regency Government through public relations, with the appointment of a spokesperson for the COVID-19 Task Force and the active formulation of strategies in government communication regarding the handling and prevention of the COVID-19 pandemic through social media. This shows the importance of public communication by digital-based governments during a pandemic. This study aims to determine the social media-based communication model of the Sleman Regency Government when handling COVID-19. This research uses a descriptive qualitative approach with a case study method. Data collection was carried out through in-depth interviews and FGDs with public relations staff of the Sleman Regency Government, Regional Apparatus Organizations (OPD), and the people of Sleman. The analysis technique uses the Miles and Huberman model, consisting of three streams of activities that occur simultaneously: data reduction, data presentation, and drawing conclusions/ verification using source triangulation techniques. The results of the study show that government communication activities carried out by the Sleman Regent have a great influence and are trusted to convey information related to the COVID-19 pandemic. This can be seen on social media (on Facebook and X, formerly Twitter, @KabarSleman, and on Instagram @HumasSleman), where warnings related to COVID-19 were routinely conveyed to the fullest extent by the Regent of Sleman Regency. In addition, public relations still involves conventional media such as newspapers, outdoor media and digital outdoor media such as LED screens. The novelty of this research is in the notion that the government must have one voice in public communication, even though it uses various channels. Information provided to the public is designed to follow central government appeals, and must have the same news value so as not to cause public confusion.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7516INSTITUTIONAL PROBLEMS REGARDING THE INTERACTION BETWEEN MONETARY AND FISCAL POLICY IN THE CONTEXT OF TARGETING INFLATION2023-12-19T19:32:45+00:00Harutyun TerzyanAtom Margaryan
<p>In this work, the nature of the mutual influence of monetary and fiscal policy on one of the key problems of the macroeconomic equilibrium of the economy of the Republic of Armenia and the accuracy of forecasting in the context of the application of policies targeting inflation is investigated. The problem of coordination between the two main macroeconomic pillars of economic policy is studied in the context of behavioral and institutional interactions between the Government and the Central Bank of the Republic of Armenia, which implies mutual adaptation and flexibility of reactions within certain rules of the game. Within the framework of the methodology developed in the article, the mutual influence of monetary and fiscal policy is studied using Markov transition models, taking the ratio of tax revenues to GDP and the interest rate on loans issued in the national currency in the Republic of Armenia as a basis.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7526ENVIRONMENTAL POLICIES AND PRACTICE IN GEORGIA: SOME INDICATIONS TO CONSIDER ON THE WAY TO SUSTAINABILITY2023-12-19T19:32:43+00:00Nestani Gaprindashvili
<p>The significance of environmental governance is increasing worldwide, and Georgia is no exception. This article uses wide-ranging sources to provide comprehensive qualitative and quantitative data to discuss the most important aspects of environmental policy directions in Georgia. The results of the study show that: (a) it is crucial to increase public awareness about the importance of climate change and environmental protection; (b) introducing environmental and climate-related goals and objectives and green budgeting principles in national priorities is as important as implementing them effectively into practice; and (c) the practice of regulatory impact assessment needs further development in Georgia, especially in the environment and climate-related areas. Finally, the paper concludes that the lack of historical data is the main limitation for the current research, and proposes that scientific and practical work continues in the future to further explore the relationships between the country’s environmental policies and aspects of sustainable development on both an individual and public level.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7563APPROACHES TO ASSESSING THE FOOD SECURITY OF THE REGIONS OF KAZAKHSTAN IN MODERN CONDITIONS2024-01-07T09:51:00+00:00Serik JumabayevRaushan DulambayevaLarissa KussainovaDaulet Yesmagambetov
<p style="font-weight: 400;">This article proposes a methodology for comprehensively assessing the level of food security in the regions of Kazakhstan based on three components: physical accessibility, economic accessibility and food safety. A system of indicators and their threshold values are justified for a component-by-component assessment. As a result, a comprehensive assessment of the food security of the regions of Kazakhstan in 2021 is carried out. The paper uses the method of mathematical modeling to assess the food security of the region, which includes the method of logical analysis in the selection of statistical and legal data to ensure the completeness and consistency of their coverage of the studied area. The methods of systematization, comparison, ranking and visualization are used to interpret the results. The information base for the study was the data of the Bureau of National Statistics of the Agency for Strategic Planning and Reforms of the Republic of Kazakhstan</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7582THE PREPAREDNESS OF VILLAGE GOVERNMENTS FOR THE DIGITAL TRANSFORMATION OF PUBLIC SERVICES IN BANYUMAS REGENCY, INDONESIA2023-12-19T19:32:35+00:00Muslih FaozanudinSlamet RosyadiLilis Sri Sulistiani
<p style="font-weight: 400;">The objective of this study is to assess the level of preparedness exhibited by village governments in relation to the digital transformation of public services. The advancement of Information and Communication Technology (ICT) has brought about significant transformations in both the private and public sectors. Particularly, it has played a pivotal role in driving the modernization of public services at the regional level, with a specific focus on village governance. In Indonesia and other developing nations, the process of transformation faces various challenges. These challenges encompass: a digital divide resulting from an inadequate ICT infrastructure network, limited innovation leadership, and a lack of digital literacy within the local government apparatus. This study employs a descriptive quantitative approach to further investigate the aforementioned issues. The research involved 75 village governments in Banyumas Regency, and the collected data were analyzed using descriptive statistical methods. The findings indicated that the insufficient focus and dedication of regional and village governments towards the advancement of ICT in their respective areas, along with the limited investment in enhancing the digital proficiency of government personnel, are influential factors in determining the level of preparedness of village governments for the process of digital transformation.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7585MULTICHANNEL COMMUNICATION IN KAZAKHSTANI PUBLIC SERVICE: EXAMINING THE ROLE OF DIGITAL TOOLS2023-12-19T19:32:37+00:00Baurzhan BokayevZhadra ZhanzhigitovaKuralay SadykovaAssel Balmanova
<p>This article explores how alternative multichannel service provision can improve the way in which governments and citizens interact. Improvement is necessary because there is a gap between the communication channels that governmental bodies prefer and those that relate to citizens’ preferences.<br />Obviously, the government chooses channels based on their cost efficiency, while citizens may choose channels depending on availability, context, and trust. Based on the results of a survey of 4,606 civil servants in Kazakhstan, the authors consider which channels civil servants use to interact with the public, explore the role of digital tools in relation to public involvement in government decision-making, and analyze how this affects the effectiveness of the provision of public services.<br />The results of this study show that the effectiveness of communication directly depends on the availability of communication channels. When communicating with government agencies in Kazakhstan, the population uses well-known formal platforms in most cases. In addition, preference is given to personal communication channels, while public communication channels are not used to inform the population. In internal communications, civil servants use formal channels of communication. Finally, lines of personal communication are more developed in local executive bodies.<br />This research was funded by the Science Committee of the Ministry of Science and Higher Education of the Republic of Kazakhstan (AP14872210).</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7632EUROPEANIZATION AND THE LOCAL POLITICAL CULTURE AS CHALLENGES FOR PUBLIC POLICY IN THE SLOVAK-UKRAINIAN BORDERLAND2024-01-07T09:38:37+00:00Myroslava LendelLiudmila Rishko
<p>This article focuses on the interaction between local factors and the process of Europeanization as a factor of both residents’ political orientations and public policy in the Kosice and Presov border regions of Slovakia and the Zakarpattia region of Ukraine. The study used data collected via the Delphi method along with statistical empirics, contemporary notions of Europeanization, and border and local studies to find answers to the main research questions. Local factors resulting from the historical path of development have a significant influence on residents’ political culture and public policy, as demonstrated by nepotism, a general hostility toward elites, and a difference in activism between urban and rural areas. However, there is already evidence that the political culture in the Slovak-Ukrainian borderland and the relevant policy process have been significantly impacted by Europeanization. Both public participation in local and regional development and the influence of non-governmental organizations serve as examples of this trend. Changes in the political culture of borderland residents under the influence of other factors are not, however, the focus of this article, and will be an issue for future research.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7674THE EFFECT OF DYNAMIC GOVERNANCE ON PUBLIC SERVICE INNOVATION THROUGH THE RECRUITMENT OF MANAGERS OF PUBLIC ORGANIZATIONS2023-12-19T19:32:30+00:00Nawawi Natsir Rahmawati HalimMashuri H. Tahili
<p>Dynamic governance has been seen as a pertinent strategy to foster public service innovation and the recruitment of public sector managers. This study proposes to explore the effect of dynamic governance on public service innovation through the recruitment of public sector managers as a moderating variable. The study employs a quantitative approach to analyze the research data, for the collection and analysis of which a survey strategy was used. The research includes 357 respondents selected via a disproportionate random sample technique based on Krejcie and Morgan’s table, with a 0.05 margin of error. The research findings show that dynamic governance consists of two dimensions which positively and significantly affect public service innovation: dynamic capabilities and institutional cultures. Additionally, the recruitment of public organization managers has a positive and significant effect on public service innovation. Accordingly, the dynamic governance perspective is seen as a relevant way to support dynamic performance, continuity, and change in local governance. Further, it may also improve the effectiveness of the recruitment of public organization managers in human resources management, and deliver better innovation in the future.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7701THE IMPACT OF OPEN GOVERNMENT DATA ON THE TRUST AND SATISFACTION OF CITIZENS WITH STATE INSTITUTIONS IN KAZAKHSTAN2023-12-19T19:32:28+00:00Dana TubekovaBotagoz AlmukhambetovaBibigul Izatullayeva
<p>In an era characterized by increasing demands for transparency and accountability, Open Government Data (OGD) initiatives have emerged as a critical tool for fostering public trust in government institutions. This paper examines the direct impact of the results of OGD on the satisfaction of citizens and the activities of state institutions. The main purpose of this paper is to study whether there is a link between the availability of OGD and institutional trust, and, if so, to establish whether this effect can guarantee the satisfaction of citizens. The study involved a large-scale survey conducted among residents of the Turkestan region. The survey encompassed questions related to trust in various government entities, the usage of OGD, satisfaction with government services, and socio-demographic factors. Data collected from 360 respondents were subjected to rigorous statistical analysis. A substantial positive correlation between OGD availability and usage and citizens’ trust in government institutions, particularly among frequent internet users, was found. Additionally, the study revealed that OGD positively influences citizens’ satisfaction, which, in turn, contributes to increased trust in government. OGD initiatives play a vital role in enhancing trust in government institutions, particularly in digitally connected populations. Recognizing the mediating role of satisfaction presents opportunities for policymakers to refine strategies aimed at delivering higher-quality public services and strengthening democratic processes.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7707ASPECTS OF EVALUATING THE EFFECTIVENESS OF THE ACTIVITIES OF STATE BODIES IN THE DIRECTION OF PERSONNEL MANAGEMENT IN KAZAKHSTAN2024-01-07T10:07:38+00:00Gulsara Ashirbayevna JunusbekovaMargarita KadyrovaAlua ZholdybalinaZhuldyz Baizhomartova
<p>This article is devoted to the system of evaluating the effectiveness of the activities of state bodies of the Republic of Kazakhstan in terms of personnel management. This assessment makes it possible to identify positive and negative trends in the activities of state bodies, identify systemic problems and develop practical recommendations for improving the efficiency of the activities of state bodies in the direction of personnel management. In Kazakhstan, the main approaches to the effective activities of state bodies are defined at the legislative level. Moreover, a methodology has been developed which states that the evaluation of these results is achieved via an objective assessment of the impact of the activities of central state bodies and local executive bodies on the development of the economy and society, alongside an analysis of the achievement of indicators of the results of the activities of the state body. Based on the study of international experience and a comparative analysis of criteria and indicators for evaluating efficiency in Kazakhstan and foreign countries, this study substantiates conclusions and recommendations for improving the system for evaluating the effectiveness of government agencies in terms of the direction of personnel management.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7709THE ADOPTION OF PROJECT MANAGEMENT PRACTICES BY A LOCAL GOVERNMENT IN KAZAKHSTAN: BARRIERS AND SOLUTIONS2023-12-19T19:32:24+00:00Nazym BattalovDana Kangalakova
<p>The introduction of project management is increasingly perceived as a response to the declining performance of governments and ineffective programs. The goal of this article is to identify barriers to the implementation of project management tools in a local government in Kazakhstan and develop solutions for their mitigation. In-depth interviews and document analysis were utilized as research methods. Overall, the adoption of project management was evaluated as poor. The analysis uncovered four major hindering factors. The first barrier was an ineffective change strategy when bringing about this reform. Secondly, it was revealed that real changes in the government’s management approaches were overshadowed by technical aspects of the project management adoption policy. Thirdly, project management methods were not tailored to the specifics of the government. The final obstacle was the ill-conceived distribution of responsibilities among government employees, which caused coordination and interaction issues. This paper contributes to the empirical enhancement of the existing body of knowledge on management reforms in the public sector.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7739A CO-PRODUCTION MODEL OF DIGITAL VILLAGE TRANSFORMATION IN INDONESIA2023-12-19T19:32:22+00:00Elisa SusantiRidho HartaBambang Agus DianaSawitri Budi Utami
<p>The Smart Village Nusantara project in Indonesia indicates the existence of digital transformation that includes the involvement of several stakeholders: the government, the private sector, and the community. However, there remain few comprehensive models that explain the bottom-up demand process and integrative approach, and few previous studies have produced evidence-based data on digital village transformation. The purpose of this study is to produce a co-production model of digital village transformation. In coproduction, various stakeholders are involved in the transformative process. The concepts of co-production and community-based digital village development are elaborated in this study, which employs a grounded theory approach as a method, involving both citizen producers and users as participants. This study elucidates a co-production model for digital village transformation, with several aspects outlined: context, stakeholders, co-production process/activities, institutional design, output, and outcome. The development of local potential, in this case tourism, is one of the driving factors for digital village transformation. At the level of assistance from professional actors, co-production in the Smart Village Nusantara project in Indonesia has succeeded in providing the foundation for the early stages of digital transformation. Meanwhile, sustainability also remains a challenge for the purpose of achieving a higher stage of digital village transformation.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7742A MODEL FOR AN ORGANIZATIONAL CAREER DEVELOPMENT SYSTEM APPLYING THE THEORETICAL PRINCIPLES OF COMPLEX ADAPTIVE SYSTEMS2024-01-15T11:36:00+00:00Violeta RapuanoAndrius Valickas
<p>Complex social environments change traditional human resource management policies and practices, affecting customary interactions between organizations and employees. The aim of this article is to propose a model for an organizational career development system based on the principles of complex adaptive systems (CAS) grounded in an analysis of the issues and challenges arising for individuals and organizations in complex environments. This model can then be applied in businesses and public sector organizations. The methods of scientific literature analysis, synthesis and theoretical modeling are used in this article. Currently, it is more reasonable to understand careers and their management not purely from the organizational and structural perspectives, but as dynamic processes where employees expand their career potential in the form of knowledge, skills and behaviors through various learning experiences provided by the organization, and organizations use these intangible assets as adaptive and creative potential in a complex environment. Individuals can no longer rely on traditional principles of career development based on rationality and planning that used to work in stable environments. For individuals, it is necessary to engage in a continuous meaning-making process by enhancing working experiences and strengthening career potential, which primarily involves investing in personal career capital through learning activities. Intellectual, creative, and adaptive resources accumulated in the careers of individuals compose an important part of the human capital of organizations. This then becomes the essential source of competitive advantage, especially in knowledge-based spheres. As a result, the career development models of organizations change from traditional, stable, universal and hierarchical to dynamic, flexible, individualized processes that increase the career potential of employees and provide organic structures which satisfy the diversity of individual and organizational career needs.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7764AN ANALYSIS OF THE DECISION-MAKING BEHAVIOR OF THREE INTERESTED PARTIES IN THE PROCESS OF PRIVATE UNIVERSITY EDUCATION REFORM2024-01-07T09:29:27+00:00Qijia Liu LiuChunlong XiaRan Yi Ran XuYeong-Gil Kim
<p>In response to the current situation in which an imbalance in educational redistribution has led to an inefficient and slow educational environment in the long-term, difficulty in satisfying the interests of subjects, and a lack of effective targeting of school policy measures, an SD evolutionary game model targeting educational reform, with schools, administrative institutions, and professors as the three parties, was established. Based on expected utility theory and Lyapunov’s first law, a feedback regulation simulation study was conducted on subjects’ decision making behavior. The research results show that: the evolutionary trajectory of the subjects in the game is affected by the redistribution of education funding benefits, but the evolution of the final system is in a state of stable equilibrium (push, reform, reform); the decision-making behavior of the pushing party plays a decisive role in the stability of the system, and if the education subsidies of university professors and the income from the value of research results are greater than the education subsidies before the education reform, evolution over time is conducive to prompting the professor group to prefer the education reform strategy, while the effect of school push on the stability of the educational reform system is significant in schools with lower returns on the value of research funding.</p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administrationhttps://ojs.mruni.eu/ojs/public-policy-and-administration/article/view/7824THE CREATION OF PUBLIC VALUE IN THE PROCESS OF THE DIGITAL TRANSFORMATION OF PUBLIC ADMINISTRATION IN KAZAKHSTAN2023-12-19T19:32:14+00:00Yerlan AbilAikyz Bauyrzhankyzy
<p>This paper explores the concept of public value in the context of digital transformation in Kazakhstan’s public administration. It investigates the creation of public value and assesses the outcomes of government digitalization efforts. The study employs a qualitative research methodology, including citizen questionnaires and the analysis of relevant documents. The aim is to not only understand public value creation but also identify the specific dimensions of value in Kazakhstan’s case, filling a gap in the empirical research on public value in Central Asian countries’ digital transformation initiatives.</p> <p> </p>
2023-12-19T00:00:00+00:00Copyright (c) 2023 Public Policy and Administration